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SHIPPING & RETURNS

VDP Formen Shipping & Returns Policy

Shipping Policy

Order Processing Time

  • Orders are processed within [1-3 business days]. Once your order is shipped, you will receive a confirmation email with tracking details.

Shipping Rates & Delivery Times

  • Shipping costs are calculated at checkout based on your location and preferred shipping method.

  • Estimated delivery times vary by region:

    • Domestic (within [Country]): [2-5 business days]

    • International: [7-14 business days]

  • Please note that delivery times may vary due to customs processing times for international orders.

Shipping Providers

  • We partner with reliable carriers to ensure safe and timely delivery. Shipping partners may vary based on your location.

Order Tracking

  • You will receive tracking information via email once your order is shipped. If you have questions about tracking, feel free to contact our support team.

Customs & Duties (International Orders)

  • International orders may be subject to customs fees and import taxes. These charges are the responsibility of the customer, and we recommend checking with your local customs office for more information.

 

RETURN & EXCHANGE POLICY

Returns & Exchanges

Return Eligibility

  • We accept returns on unused, unopened products within [30 days] of purchase. Items must be in their original packaging and in resellable condition.

How to Initiate a Return

  1. Contact our customer service team at [insert contact information] with your order details.

  2. Our team will provide you with return instructions, including the return address and any necessary paperwork.

Return Shipping Costs

  • Customers are responsible for return shipping costs unless the item was received damaged or incorrect.

Exchanges

  • If you wish to exchange an item, please follow the return process and place a new order for the desired product.

Refunds

  • Once we receive and inspect your return, we will issue a refund to the original payment method within [7-10 business days]. You will receive an email confirmation once your refund has been processed.

Non-Returnable Items

  • Please note that for hygiene and safety reasons, we cannot accept returns for items that have been opened or used, unless they arrived damaged.

Damaged or Defective Items

  • If your order arrives damaged, please contact us within [48 hours] of receipt with photos of the damaged items. We will gladly assist you with a replacement or refund.

If you have any questions about our Shipping & Returns policy, please don’t hesitate to reach out to our customer service team at [insert contact information].

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